Accidents can happen when you least expect them — even in places where you should feel safe, like stores, offices, restaurants, or government buildings. If you suffer an injury in a public space in Rio Rancho or the surrounding area, it’s crucial to act quickly and carefully. Your actions in the moments following an accident can protect your health and your ability to pursue a legal claim if necessary.
1. Seek Medical Attention Immediately
Your health is the top priority. Even if you think your injury is minor, symptoms can worsen later. Call 911 if it’s a serious injury, or request on-site medical assistance. Getting prompt medical care not only ensures your safety but also creates documentation of your injuries — a critical piece of evidence if you need to file a claim.
2. Report the Incident
Notify the building’s management, a store supervisor, or a staff member as soon as possible. Most public places have an accident report process. Reporting the incident promptly creates an official record that ties your injury to the location and time it occurred. Be sure to stay calm and provide clear, factual information when explaining what happened. Always ask for a copy of the report for your own records. This documentation can be crucial if you pursue a personal injury claim later.
3. Gather Evidence
Clear visual evidence can be powerful in showing what conditions led to your injury. Try to capture different angles and distances to fully document the environment. The more thorough your evidence, the harder it will be for the property owner or insurance company to dispute your account later.
If you’re able, take photos or videos of:
- The scene of the accident
- Any hazards (wet floors, broken handrails, poor lighting, etc.)
- Your injuries
- Anything else that may have contributed to the incident
- Eyewitness accounts can also be helpful. If anyone saw the accident, politely ask for their contact information in case you need a statement later.
4. Avoid Making Statements About Fault
It’s natural to feel embarrassed or flustered after an accident. However, avoid apologizing, admitting fault, or downplaying your injuries. Statements like “I’m okay” or “It was my fault” can be used against you later. Stick to the facts when discussing the incident with staff or emergency personnel.
Contact Sanchez & Piñon Today!
Navigating an injury claim, especially when it involves a public space, can get complicated. Property owners and their insurance companies often have teams working to limit their liability. That’s why it’s important to have someone on your side.
At Sanchez & Piñon, we help injury victims in Rio Rancho and throughout New Mexico protect their rights and pursue fair compensation for medical bills, lost wages, pain and suffering, and more. Let us focus on the legal process so you can focus on healing. If you or a loved one was injured in a public building, don’t wait to get legal advice. Contact Sanchez & Piñon today!